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Fake Bailiffs, Heat Pump Tourism and Supermarket Loyalty Cards
The fake bailiffs trying to scare people into paying up for debts they don't have.
Holiday Payments, Scottish Salmon, International Students
Are you committed to an online holiday booking if you haven’t paid yet?
Call You and Yours: Finding a Dentist
How easy is it to see a dentist where you live?
Charging for Compensation Claims, The Slowest Public Transport and Ground Rent
Why is the Financial Ombudsman charging firms to refer compensation claims?
Service Charges, Korean Skincare, Pet-Nups
The annual service charge for a flat in England and Wales rose by 11% in 2024.
Call You and Yours: Social Media
How does social media work for you?
Knitted cardigan scams, Stout, Sim swaps
Shari Vahl reveals how cheap cardigans are a front for a web of organised crime.
Own Labels; Fake-Aways; Set-Jetting
The rise of 'location vacations', and how we learned to love own-label brands.
Call You and Yours: Going Green
Is going green affordable for you?
Sky High Water Bills, Planning Pemission Charges and 30 Years of Girl Talk
What can you do if your water company bills you £19k for a two-bed flat?
Tesla sales, Vulnerable Customers, 90s Perfume
Are people buying fewer Teslas because of Elon Musk?
Call You and Yours: Customer Service and Chat Bots
Are AI chat bots making customer service better?
Private Therapists, Airfares, Stolen Homes
How one man's four-year ordeal to regain his stolen house is finally ending.
Gap Finders: Scamp & Dude founder Jo Tutchener-Sharp
Gap Finders: Scamp & Dude founder Jo Tutchener-Sharp.
Five Years Since Lockdown, Pop-up Campsites, Gaming and Well-being
Five years after the first Covid lockdown, what has been the lasting legacy for consumers?
How Did Covid Affect Your Finances?
Call You and Yours: How did Covid affect your finances?
Subscription Traps, Buy-to-let Landlords, Basket of Goods
Have you ever fallen into a subscription trap?
Gap Finders: ByWay founder Cat Jones
Gap Finders: ByWay founder Cat Jones.
24/03/2025
News and discussion of consumer affairs
Call You and Yours: Antiques and Vintage
Do you buy or sell vintage furniture?
Service Charges, Railway Arches, Fast Homewares
Social housing tenants face significant service charge increases.
Gap Finders: Alex Partridge, founder of UniLab and LadBible, plus ADHD Chatter podcast
Price Hike Day, Rhubarbs Revival, Whisky Bandits
Everything you need to know about 'awful April' as prices rise for bill payers.
Call You and Yours: Awful April
How are you coping with rising costs?
Fraud Reduction, Motability, Almshouses
The UK’s fraud minister explains how the government is tackling fraud.
Gap Finders: The Entertainer founder Gary Grant
Gap Finders: The Entertainer founder Gary Grant.
Fake Reviews, Older Renters and Charity Bargains
Will new powers be able to stop fake reviews?
Call You and Yours: How is your business coping at the moment?
How is your business coping at the moment?
Knitted Cardigan Scam Update, In-game Spending, Red Tractor
Five adverts have been banned by the ASA following our investigation into fake cardigans.
Gap Finders: Tyrrell Crisps and Chase Distillery founder William Chase
Gap Finders: Tyrrell Crisps and Chase Distillery founder William Chase.
Fake Companies, Pirate Books and Asda
Will new rules spell the end of criminals' fake companies?
