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Ukrainian refugees give back to 'second home' centre

Kateryna Pavlyuk
BBC News
BBC Igor, a man with short grey hair wearing a purple jumper sitting in a dark wood pew in the cathedral with a confession box featuring a cross and a red curtain behind himBBC
Ukrainian refugee-turned-volunteer Igor said the centre is "a second home", and the people are like "family"

Almost 220,000 Ukrainian refugees arrived in the UK up to December 2024 through two dedicated schemes set up after Russia's invasion of Ukraine in 2022, with 17% of them initially arriving in London.

Among them was Igor, a children's fiction writer from Kyiv, who recalled how lost he felt when he first arrived in the capital.

"Imagine, you move to London, with one bag and no knowledge of English. It was incredibly difficult," he said, but added since he set foot in the Ukrainian Welcome Centre in central London he "didn't want to go anywhere else".

The charity has helped thousands of Ukrainians forge new lives in the UK from its base in the Ukrainian Catholic Cathedral just off Bond Street.

The centre has provided a lifeline and sanctuary for many Ukrainian refugees, not just Igor, providing immediate as they navigated Biometric Residence Permits, GPs and school curriculums.

Run by volunteers and ed entirely by donations - including English textbooks, computers, and even a kiln for clay sculpting classes - the centre was operational within weeks of the full-scale invasion.

Ukrainian Welcome Centre A group of women wearing traditional colourfully embroidered blouses stand and crouch in front of a wall with several white embroidered scarves displayed on it Ukrainian Welcome Centre
In addition to practical services, the centre offers creative and wellbeing classes from knitting and line dancing to "tea and talk" afternoons

After benefitting from immigration advice and English language classes Igor has become a volunteer himself, leading children's sessions and the centre's "Ukrainian gatherings", where the community come together to discuss both Ukrainian and British history and culture.

For Igor, "the centre is a second home - or now, perhaps even my first".

"This isn't just a centre, it's a family," he said.

Inna, another centre turned volunteer, described her awe at the breadth of available.

Inna, a woman with shoulder-length blonde wavy hair wearing a black jumper stood in front of a dark wood screen containing a range of icons
Refugee Inna, who is now a receptionist at the centre, has said becoming a volunteer has boosted her self-esteem and allowed her to give back

With such a vast network "everything can be resolved" and nobody is turned away, she said.

As a receptionist for the centre, she has helped those who arrive "wide-eyed" and "confused" as she once was.

Becoming a volunteer, she said, had boosted her self-esteem and allowed her to give back to the place she could not imagine surviving without.

Centre co-founder Bishop Kenneth Nowakowski, a fifth-generation Ukrainian-Canadian from the Ukrainian Catholic Cathedral, said he still ed the early hours of 24 February 2022 "as if it was this morning".

Bishop Kenneth Nowakowski, a man with short grey hair and a beard wearing ablack shirt and dog collar, sat in front of a dark wood screen containing a range of icons
Bishop Kenneth Nowakowski said many of the refugees express deep gratitude for the warm welcome they receive, while longing to return home

He said after he woke up in the early hours to a flood of phone notifications, he "thought somebody was sending me some kind of fake news that Ukraine is being invaded".

It was only when he turned on BBC News and saw bombs falling on Kyiv that his disbelief quickly turned into action.

The Ukrainian community gathered in his cathedral, where the idea for the centre was mapped out among the pews.

Together with the Association of Ukrainians in Great Britain, the cathedral transformed its basement into a one-stop facility providing virtual and online services to Ukrainians arriving in the UK.

A general view of the centre of the church, which is mainly constructed from dark wood, with an altar covered by a red cloth with a crucifix on top, a dark wood screen with a range of icons on it, dark wood pews and the UK and Ukrainian flags to the right of the photo
When war broke out, the community gathered in the pews of this cathedral to set up for refugees

Since then it has welcomed thousands including King Charles, who officially opened the centre in November 2022 during a visit with Ukraine's First Lady, Olena Zelenska.

Andriy Marchenko, the centre's director, said it "started from scratch" and they "scarcely knew anything" but have now successfully helped people to "thrive, not just survive".

Teachers have come out of retirement to provide English language classes, Ukrainian-speaking lawyers and counsellors offer vital legal and mental health , and until recently the Home Office visited the facility every fortnight, providing direct access to immigration advice.

But for every practical service there are just as many creative and wellbeing classes, from knitting and line dancing to "Tea and Talk" afternoons.

In the three years since the full-scale invasion, the refugees' needs have changed.

Those who once needed urgent help with visas now seek advice on careers and polish their English in advanced classes as their lives in the UK become less temporary with every year the war goes on.

Ukrainian Welcome Centre A group of three women and one man smile and hold up their own artwork as they look at the camera during an art workshop in a room filled with green and grey chairs and tables. Bunting with Ukrainian flags criss-crosses above their headsUkrainian Welcome Centre
"All of the schools, all of the houses, the hospitals, the infrastructure is so badly damaged. What can they go back to":[]}