'My three-year-old asks if we can find a new home'

Residents of a housing association in Nottinghamshire say they feel let down after experiencing multiple problems with their homes.

Three tenants who live in housing provided by Metropolitan Thames Valley Homes (MTVH) in Rushcliffe say they have faced problems including a collapsed ceiling, mould, damp and fleas.

The housing association is responsible for some social housing in Rushcliffe after the borough council transferred part of its housing stock to the provider in 2003.

MTVH said it planned to spend more than £5m on homes in East Leake, and would "listen to residents" to address their concerns.

Paige Summers moved into her property in East Leake in 2023 and said her hot water and heating then stopped working after a few months and was not repaired for a year.

The 22-year-old told the BBC: "Some nights, me and my children would share a bed to keep warm. It was horrendous."

Ms Summers said her heating was repaired in November 2024, but the following month her kitchen ceiling "caved in" during her son's second birthday party.

She said: "The night before, water from the bath started heavily leaking into the kitchen.

"I warned them by saying it had gotten worse, and they said it wasn't an emergency. Look what happened. I was at breaking point."

MTVH has said it "could have identified the leak quicker" and has since made "initial repairs" to the ceiling.

Ms Summers said: "I'm scared it will take one of my children getting seriously hurt before they do anything.

"My son tells me he no longer wants to live with me... and my three-year-old daughter asks, 'mummy, when can we find a new home":[]}